FAQs

FAQs - Olfactory Vault

How long will the fragrance last?

The longevity of a fragrance depends on the concentration of aromatic compounds it contains. Generally, higher concentrations mean the scent will last longer.

How can I make my fragrance last longer, especially with dry skin?

Here are some tips to help your fragrance last longer if you have dry skin:

  • Moisturize Your Skin: Apply a good moisturizer before your fragrance. This creates a smoother surface and slows down the absorption and evaporation of the fragrance.
  • Apply to Pulse Points: Spray on pulse points like wrists, behind the ears, and neck. These areas emit heat and help project the fragrance.
  • Do Not Rub the Fragrance: After spraying, let the fragrance dry naturally. Rubbing it can break the fragrance molecules, making the scent fade faster.
  • Layer Your Scents: Use body wash, lotion, and perfume of the same scent to enhance the fragrance’s intensity and longevity.
  • Apply After Showering: The best time to apply fragrance is after a shower when your body is clean, and pores are open.
  • Use Petroleum Jelly: Apply a small amount of petroleum jelly to your pulse points before applying the fragrance to increase its longevity.
  • Stay Hydrated: Keeping your skin hydrated by drinking water can help maintain its oil balance, which helps retain fragrance longer.
  • Reapply Wisely: If needed, carry a small decant of your fragrance for a quick refresh during the day.

Where does my order ship from?

All orders are dispatched from our facility in Oakton, VA.

When will you ship my order?

Orders placed on weekdays after 2 PM EST, during weekends, or on holidays will be shipped the following business day.

An item is missing from my shipment. What should I do?

Please check all packing materials thoroughly. If the item is still not found, contact us at hello@olfactoryvault.com with your order number.

My order hasn't arrived. What should I do?

Please verify the shipping tracking details to confirm the delivery status. If there's an issue, contact our Customer Care Team for assistance.

Can I modify or cancel my order?

Changes must be made before the order ships; once shipped, modifications are not possible. For assistance, contact hello@olfactoryvault.com.

How can I return my product/order?

To initiate a return, log into your account or use the guest checkout link. Follow the instructions to submit a return request. Note: 2ml, 5ml, and 10ml atomizers are final sale.